Privacy policy

Who we are

This privacy policy applies to the mobile app Zebrano Rewards (also known as the Zebrano Club app), Android package ID com.zebrano.app, and the website at till-connect-mobile.lovable.app.

The app is published and operated by Salty Bars Ltd (trading as Zebrano, developer name on Google Play and the App Store: Zebrano Rewards / Salty Bars Ltd), a company registered in England and Wales, 161 Kings Road, Brentwood, CM14 4EG, United Kingdom. Salty Bars Ltd is the data controller for the information described below.

Contact us at info@zebranolondon.com for any privacy question or data request.

What we collect

• Account details — your name, email address, and optionally your mobile number, company name and birthday.
• Membership activity — your points balance and history, the rewards you claim, and the visits your points came from, including the bill total and date.
• Device token — if you turn on notifications, an anonymous push token for your device.

We do not collect card or payment details. Payments are handled at the venue by our till provider and are never stored in the app.

Why we use it

• To run your membership: award points, apply tiers and issue rewards.
• To send your birthday gift, if you have given us your birthday.
• To send push notifications about offers, happy hour and gift reminders, only where you have turned notifications on.
• To send you our email newsletter with member offers, events and perks — only if you opted in when joining or in Account. Every email includes an unsubscribe link, and you can switch it off at any time under Account.
• To answer support requests and prevent fraudulent point claims.

We rely on the contract with you to operate your membership, and on your consent for push notifications and marketing emails. You can withdraw consent at any time in Account. We never sell your data or share it with advertisers.

Who we share it with

We share data only with the service providers that make the app work: our cloud hosting and database provider, our till provider (to match your visit to a bill and calculate points), and Apple and Google push notification services. We never sell your data.

How long we keep it

We keep your membership data while your account is active. If you ask us to delete your account, or after three years of inactivity, we delete your profile, points and visit history.

Your rights

You can access, correct, export or delete your data, object to marketing, and complain to the UK Information Commissioner's Office. Email us and we will respond within one month. To delete your account, email us from the address you signed up with and ask for deletion — we remove your data permanently.

Children

The app is for people aged 18 and over. We do not knowingly collect data from children.

Changes

If we change this policy we will update the date above and, for significant changes, notify you in the app.